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How do I know if my catchment area provides the right demographic profile to support a viable spa operation?
Topaz can evaluate the proposed catchment of your planned facility and use this as a base to predict market penetration and usage and attendance profiles.

What are the emerging trends in facility provision and how much space should I allocate ? 
Topaz will provide recommendations for design, space allocation and facility mix for your venue.

How can I accurately predict the costs and operating budgets for my spa facility?
Topaz consultants are vastly experienced in the preparation of financial models and business plans for a wide range of leisure projects. We will work with your management team to construct a unique financial plan for your facility.

How can I make my spa facility stand out from the competition?
Over many years we have worked with operators and facility owners to create unique brands and relevant market positioning strategies. This includes logo design, brochure ware, brand applications and e-marketing activity.

What are the operational management solutions available to new operators?
A unique service developed by Topaz for a number of clients is the concept of ‘contractual line management’. This service provides a constant management support and consultancy service at the pre-launch stage and in the first 2-3 years of operation.